General Information

As a user of this website on behalf of the business you represent , you acknowledge that any use of this website including any transactions you make via this website are subject to the terms and conditions below.

We hold the right to change and update these terms and conditions at anytime : All Sales are Final and no returns or credit will be allowed for previously undiscovered defects or discrepancies in description.

The goods sold on this site are sold as ‘trade sale’ and as a customer purchasing via this site you are not covered by legislation that protects ‘non trade’ consumers, this is regardless of the condition of items sold.

All merchandise is sold without any form of warranty or guarantee and full liability for any future issues with all merchandise will sit wtih the purchaser not The Newquay Emporium.

Please ensure you read and understand all the terms and conditions and condition of stock before you make a purchase, you will not be compensated if products develop a fault after resale by you to a third party or during future use by you.

The stock is sold as shown on the listings, and whilst we put a lot of effort to ensure the stock is correct but you may get over and under stocks on some pallets and we are unable to offer refunds for missing items.

Customer Return Stock

This comprises of merchandise returned to a source company as being faulty or defective in some way which for any reason cannot be returned to the original manufacturer or merchandise which has suffered from accidental damage within the source companies distribution system. The merchandise may be damaged or it may simply be packaging damage, it could be part or incomplete items include multi-part merchandise where one or more components is missing. In general this category will include both damaged and perfect stock, no guarantee as to the breakdown of damage and perfect stock whether expressed or implied by law will attach to any such sale. 
(i) That the name of any source company or of any associated firm or company or any trader mark belonging to any such firm or company will be removed by YOU from the merchandise or marked in accordance with The Newquay Emporium instructions prior to resale.
(ii) On no occasion will any catalog or other promotional literature belonging to any source company or its associated firms and companies be used in any way whatsoever in connection with the resale of the merchandise.
(iii) All the MERCHANDISE sold to YOU there under is sold without guarantee as to fitness for purpose and on the understanding that the purchaser will ensure that the goods are made safe and serviceable before re-sale. No warranty whether expressed or implied by law will attach to any such sale. It is the prerogative of a purchaser to inspect the merchandise offered for sale.
(iv) THE PURCHASER will indemnify The Newquay Emporium from and against any claims whatsoever resulting directly or indirectly from the resale of THE MERCHANDISE by THE PURCHASER
(v) no returns will be accepted from the purchaser, and no credit will be allowed for previously undiscovered defects, discrepancies in description or in quoted quantities.
(vi) no statement made by any person as to the quality or condition of any merchandise on offer is to relied upon for the purpose of making an offer to purchase.
(i) Any customer returning goods to any retail outlet of a source company in order to obtain a full refund will be liable for criminal prosecution.

All Catalogue Numbers or markings must be either crossed out with a permanent marker or obliterated from any and all cartons before re-sale. On no occasion will any catalogue or other promotional literature belonging to any catalogue or high street store be used in connection with the re-sale of any item, or be in view of or be left unattended in a public place where stocks are being sold by the trader or anybody acting on his behalf

There must be no use of the original SOURCE COMPANIES name or associated companies in any form for any reason in connection with the re-sale of stock.

Clearance / Liquidated Stock

We define our clearance stock, as stocks that have been liquidated from bankrupt businesses or from businesses looking to clear space in their warehouses to make space for new stocks. Although They are not sold as ‘brand new’, they are stocks believed to be in good condition, they have never been sold or sent to customers, but they have may been displayed in stores and therefore may have old pricing tickets or marks from these on the labels. It may suffer from soiled or damaged packaging and normal manufacturing defects. No warranty or guarantee whether expressed or implied is attached to any goods sold.

Storage Charges

If goods are not collected or delivery made within 5 working days storage charges may be added at the discretion of The Newquay Emporium. The cost will be based on volume of goods held and also the length of time the goods are held (please contact us for current costs) whether the goods are paid for in full or in part.

The Newquay Emporium also reserve the right to cancel any order not paid within two working days of the date of your order.

Delivery Schedule 

We deliver your order once payment is received. It is your responsibility to ensure the goods arrive intact and un-opened and once signed for are accepted as delivered in ‘good order’ and ‘complete’ – Should you receive an item that is either damaged, opened or has had items removed you MUST sign for the stock accordingly. If you fail to sign that an item is damaged, faulty or parts missing we will be unable to accept any claim from you or make a claim on the carrier.

Guarantee Other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

Returns Policy By using this website you confirm that you are doing so in the course of business and not as a consumer and have authority to bind any business on whose behalf you use this website.
No returns will be accepted and no credit will be allowed for previously undiscovered defects or discrepancies in description. This does not affect any statutory rights that you may have to the extent that such rights are not excluded or limited under these terms and conditions.
The goods sold on this site are sold as ‘trade’ and as a customer purchasing via this site you are not covered by legislation that protects non trade consumers. Regardless of the classification of the stock parcel on sale, all merchandise sold on this site is sold without any form of warranty or guarantee.


Full liability for any future issues with all merchandise will sit with the purchaser from this site and not The Newquay Emporium. As a perspective purchaser you need to consider these facts before Buying and reflect this in any purchase that you make. Unless specifically covered by another term set out within these terms and conditions you will NOT be compensated if products develop a fault after resale by you to a third party or during future usage by you.